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We understand that the Coronavirus pandemic is causing some uncertainty and we’re following all Government guidelines to ensure the safety of our guests, homeowners and employees. The current guidance suggests that we will be able to welcome guests on holidays in England from 12th April 2021, and in Wales from 19th March 2021, onwards and so we are pleased to be planning now for your arrival.
We have been working hard to support our customers through this period and want to give you the flexibility to manage your booking ahead of your arrival:
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Pay for your booking via our secure online Customer Account. Sign in using your email and password - or register your account
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Our teams are experiencing an unprecedented level of enquiries and so may not be able to respond as quickly as normal. Please refer to our FAQs which may help or you can contact us here.
Contact UsIn the meantime, please stay safe and we look forward to welcoming you in the future.